FAQ

Disclaimer:
Our products are meant to help enhance your skin & hair appearance. We cannot guarantee actual results on any of our products, as everyone's DNA is different - nor do we claim that any of our products have been FDA approved. These are homemade products using all natural ingredients as noted in the ingredient listing under each product sold. Product claims and descriptions are based on research (by outside parties, internet research, etc.) on all of the ingredients in our products with a complete breakdown. If you have any questions about a product, please ask before purchasing. We are not physicians and can only offer personal advice based on our experience.

Allergies/Skin Conditions:

As with all new products, that you are going to begin using on your skin, always try a small area first to see if any allergic reactions or breakouts occur. If you have any problems, discontinue use immediately. All of our products are for external use only.

Q: What is your cancellation policy?

A: Due to the small batch nature of the products that we house in our marketplace, we do not offer cancelations or refunds. If there is an issue with your order, please use the "Contact" tab and let us know what the issue is so we can find a solution. 

Q: What is your return policy?

A: Black Magnolia Skincare Co. strives for 100% customer satisfaction. While all sales are final and we do not accept returns, we want to hear from you if you are not happy with your purchase. If you have received a damaged or incorrect order, please email us using the "Contact" tab within 5 business days from the date you received your order. If you received a delivery confirmation but did not receive your product, please email us within 24 hours from the delivery date.